There is a growing concern of users concerning internet sites hiding information from view.
In recent studies by usit.com
The desire to have and success in finding contact information for the site's company rose 9% to 90% in just a few short years.
It would seem that users are demanding alternative contact information more and more. Some sites continue to hid the information and make it all but impossible to find the information. But before you hide from your online clients be aware that satisfaction levels for About Us type of information DECREASED during the same period of 5 years.
Why did use increase and some satisfaction decrease?
There is a growing concern of users concerning internet sites hiding information from view. They are seen as having "low credibility". So I guess that means if you are hiding something, people think worst when asking WHY you are hiding something. Now, do you blame them?
Recommendation:
Don't hide something the users expect, they will think the worse.